24/7 Accident & Emergency

Malaysia’s First Electric Motorcycle Ambulance

As part of Prince Court’s dedication to community well-being, the hospital is providing free ambulance services within a 10-kilometre radius of its location in Kuala Lumpur.

What happens when you arrive at our Accident & Emergency Department?

Assessment

• Our triage nurse/paramedic will ask you questions about your condition and your general health.
• Your pulse, blood pressure, temperature and breathing rate will be taken and a quick registration will be done.

Note: Some tests or procedures require you to have an empty stomach, so please check with your triage nurse/paramedic accordingly.

Receiving Treatment

• A doctor on duty will attend to you as soon as he/she is available. Tests or procedures will be ordered as needed.
• Depending on the severity of your condition and/or test results, the doctor at the Accident & Emergency Department may:
• Send you home with home care instructions and make arrangements for you to see a specialist at our Outpatient Clinic if necessary, OR
• Refer you to a specialist who will most probably admit you to the hospital for further treatment or observation.

Note: Patients requiring urgent care will be treated first. However, we will do our best to minimise the waiting time for all patients. If you do have to wait, a nurse will be nearby to answer your questions and monitor your condition.

Post-Treatment

• If you are discharged after your treatment, you will receive home care instructions and you will be advised to follow-up with a specialist at our Outpatient Clinic.
• You may be given specific signs to watch out for. If your condition deteriorates and you are concerned, return to the Accident & Emergency Department at once.

Note: There may be delays in obtaining your test results from the laboratory or X-ray departments.